Our Biggest Mission at Billabong Sanctuary
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Billabong Sanctuary today. |
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Quite different view these days! Not a tree in sight in 1985 |
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It's not just fashion that's changed since the “Open Day” in '85, the view is somewhat different too! |
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CLICK HERE to read the original "Open Day" newspaper article. |
Company
The corporate vision of Billabong Sanctuary extends beyond the realm of profitability to broader social issues.
Through sustainable best business practices which result in a net benefit for the social, economic, natural and cultural environments of the greater Townsville, our company's reputation in the wider community is enhanced.
Environment
Interpretation is the art of bringing together many pieces of information, and relating them to the experience in such a way that it becomes meaningful and enjoyable.
Good interpretation not only enriches the visitors' experience but also assists in our core objectives such as minimising human impacts on our local environment, and influencing behaviour , ideas and attitudes.
It is through interaction with the Sanctuary's wildlife that we can broaden and deepen the visitors' appreciation of our appeal of unspoilt nature.
Customer
The company culture is to provide the ultimate in customer service through our cohesive team that is dedicated to giving the visitor the best day they have ever experienced in any tourism service.
Our aim is to provide a wildlife experience that is intimate, through a personal approach with interpretation.
The experience provided is both enjoyable and entertaining, through the use of humour and personal stories from local characters. Billabong staff are dedicated to provide an unforgettable natural experience.
Staff
Billabong Sanctuary focuses on developing a unique culture, one that is relaxed and compassionate, but driven through reward and empowerment that aims to unleash “the talent we all know individuals possess”.
The Sanctuary management recognises that people and intellectual capital are the most valued resource in the organisation. The staff at Billabong Sanctuary have built a wildlife park that they are all proud of and love to promote
It was like watching the Discovery channel live, it was really a fantastic experience. – Ventakesh, India |